Master Liveaboards Ltd.
Financial Protection for UK Customers
If you are based in the UK and have made an enquiry or booking through Master Liveaboards Limited (company number 16482402, registered in England & Wales), the information on this page applies to you.
Master Liveaboards Limited is a member of the Travel Trust Association (TTA), membership number x2292 and, where relevant, holds an ATOL licence (12848) to sell flight-inclusive packages departing from the UK.
Travel Trust Association (TTA) Protection
All money paid by our UK-residing customers to Master Liveaboards Limited is held in a secure trust account, administered by the TTA. This means your funds are protected until you have completed your holiday. In the unlikely event of our financial failure, you will either receive a refund of the money you have paid or, if you are already on holiday, arrangements will be made for you to complete your trip and return home.
In addition, every TTA member provides a financial guarantee, giving you extra security in the rare case that the trust arrangements alone do not fully cover your loss. You can find more information on the coverage given by the TTA here: https://thetravelnetworkgroup.co.uk/faqs/
ATOL Protection for Flight-Inclusive Packages
If you choose to book a package that includes international flights departing from the UK, your booking may also be protected by the UK Civil Aviation Authority’s ATOL scheme.
Some of the flights and flight-inclusive holidays we sell are financially protected by the ATOL scheme. However, ATOL protection does not apply to all travel services we provide. This website will tell you which travel services are ATOL-protected before you confirm your booking. If you do not receive an ATOL Certificate, then the booking will not be ATOL protected. If you do receive an ATOL Certificate but not all parts of your trip are listed on it, only those parts listed will be ATOL protected.
For more information about financial protection and the ATOL Certificate, please see our Booking Conditions or visit www.caa.co.uk/atol-protection
Summary of Your Protection
Book your liveaboard holiday with full confidence
All UK bookings with Master Liveaboards Limited are protected by the Travel Trust Association.
If your holiday includes flights departing from the UK, it may also be covered by the ATOL scheme in addition to TTA protection.
This means your money is safe, and you can book your liveaboard holiday with full confidence.
