Security Alert
Phishing Scam Targeting Our Customers
One of our customers has been targeted by a phishing scam.
Here's what you need to know.
A fraudulent domain – masterlivesaboards.com (note the extra “s” after “live”) – has been created to impersonate Master Liveaboards. This fake domain has been used to send out a scam email that closely mimics our official sales and payment communications.
The fraudulent message is attempting to trick customers into making payments to a bank account that does not belong to us.
How to spot the fake:
✅ Our official website is: https://masterliveaboards.com
❌ The scam site is: masterlivesaboards.com ← notice the extra ‘s’ – DO NOT trust it
✅ Our official emails always come from addresses ending in @masterliveaboards.com
❌ Any variation (e.g., @masterlivesaboards.com, or @mastersliveaboard.com) is NOT us
If you’re ever in doubt, don’t click any links and don’t send any money – contact your Master Liveaboards sales or reservations representative directly or contact us via the contact page on this website.
Important Note! Please be aware:
Actual Change in Payment Terms for US-Based Clients
To add to the confusion (and why we’re clarifying this here), we have recently updated our payment information for US-based clients. We have also communicated these changes in two previous newsletters.
Here's what’s legitimate:
We’re now asking our US clients to use our Wise USD account for local payments, or our HSBC UK account for wire transfers, for any due payments from now on.
due to changes in US banking regulations for non-US businesses, our current US bank accounts will close at the end of August.
If you have any uncertainty about payment details, please don’t hesitate to verify with your contact at Master Liveaboards. We’re happy to confirm everything before you make a payment.
What is Phishing?
Phishing is a form of online scam where criminals impersonate trusted companies to trick individuals into revealing sensitive information or sending payments to fraudulent accounts.
These scams often involve:
- Fake domain names that look nearly identical to real ones
- Emails that copy official branding and layouts
- Urgent payment requests or invoice changes
Phishing attacks can be very convincing, so always check:
- The exact email address (not just the display name)
- The URL before clicking
- That payment instructions match those previously confirmed
When in doubt – reach out.
It’s always better to double-check than to risk falling victim.
Report Suspicious Activity
If you believe you’ve received a phishing email or have seen suspicious content online pretending to be us, please report it to us immediately at:
Or contact your dedicated Master Liveaboards sales/reservations rep directly.
Stay Vigilant. Stay Secure.
At Master Liveaboards, your trust is everything to us.
We’re taking this incident seriously and working with the relevant authorities to get the scam domain taken down and prevent further impersonation. Thank you for your continued support and awareness. Let’s stop the phish in its tracks.
